As a bank, we prioritise trust and integrity. We understand that every transaction, every customer is important and must be protected. In our 108 years of enabling success from generation to generation, we have upheld our commitment to safe, simple and smart transactions.
We have technology and processes that monitor accounts in real time and flag unusual activity immediately, blocking transactions that might put our customers at risk. We also understand that security is not just about technology, it is also about knowledge, which is why we periodically share information on fraud prevention on our digital channels.
In our efforts to ensuring that you are never alone in the fight against fraud, we have a dedicated fraud desk that is available 24/7 to respond to any suspicious activity on your account.
What should you do to stay protected
• Never share your banking details (like PINs or OTPs) with anyone. Union Bank will never ask you for your PIN, Passwords, BVN, or ATM card details via calls or texts.
• Be cautious of unsolicited emails, messages, or calls requesting sensitive information.
• Always confirm the source before clicking on links or downloading attachments.
• Follow us on our social media- Instagram: @unionbankng, X: @unionbank_ng, Facebook/LinkedIn: @UnionBankofNigeria, Tiktok: @unionbank.ng for real-time updates and fraud prevention tips.
• When in doubt, please call 07007007000.
• In the case of loss or theft, kindly dial *826*6# to block your account. You can also block and unblock your debit card via UnionMobile or UnionOnline.
