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Bank on-the-go with UnionMobile! You can pay bills, transfer money and buy airtime or data at your convenience. Download the app from your app store to get started.
Services offered
- Pay Bills – Cable subscription, Electricity payments, toll payments, etc
- Airtime recharge
- Instant funds transfer
- Open an account
- Cardless withdrawals
- Set up standing orders
- Book flights and hotels
- Email banking
- Pay school and exam fees
- Fingerprint authentication option
- Locate an Agent
Get Started
NEW USERS
- Download the new UnionMobile App and accept the Terms and Conditions
- Enter account number (OTP will be sent to your registered mobile phone number with the bank)
- Enter the OTP you received on your registered mobile number
- Choose username and password
- Choose a new password and transaction PIN then submit
- Return to home page and Log in
EXISTING USERS
- Download the new UnionMobile App
- Sign in with your UnionOnline username and password
- Enter account number and submit (a One Time Passcode will be sent to your registered phone number)
- Enter OTP
- Create Transaction Pin
- You are successfully registered, go to home page and login
Simpler, Smarter Features
You can now spend less time banking and
more time doing the things you love.
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Frequently Asked Questions
What is UnionMobile?
UnionMobile is a service that allows you have your Bank on your mobile phone. Dial *826# or download UnionMobile App from your google play store or App store now to get started.
Why do I need UnionMobile?
- Access to your money anytime, anywhere.
- Your funds are secure with a password, PIN, soft and hard tokens.
- Transactions are instant.
How do I register on Mobile banking?
You can register on UnionMobile via two channels.
USSD
Dial *826# on the mobile number linked to your Union Bank account . Select “1” to activate UnionMobile and follow the options.
Mobile App
- Download UnionMobile App from Google Play store for Android
- Phones and App store for IOS phones.
- Click on “Get Started”
- Accept terms and conditions
- Input your account number and click submit
- You will receive an OTP on the mobile number linked to your account number
- Input the OTP in the space provided on the App and click continue
- Set your username, password and PIN
After registration, what is my transaction limit?
You can buy airtime worth N5,000 for yourself only.
How do I activate my profile for transactions?
- USSD
- Dial *826*8#
- Select the last 4 digits of your debit card
- Input your CVV (3-digits behind the debit card)
- Input debit card PIN
UnionMobile App
- After login, click on the menu button (at the top left corner)
- Click on ‘My Profile’ and select ‘ Activate transactions’
- Input PAN, CVV, expiry date and debit card PIN
- Click activate
How can I buy airtime?
To buy airtime for yourself
Dial *826*amount# on the mobile number linked to your Union Bank account.
To buy airtime for someone
Dial *826*amount*mobile no# on mobile number linked to Union Bank account.
What is the USSD command for transfer to other banks?
Dial *826*2*amount*account no#
What are the USSD short commands that I can use for quick transactions?
Buy Airtime for self- *826*amount#
Buy Airtime for someone – *826*amount*mobile no#
Buy Data – *826*9#
Transfer to Other banks – *826*2*amount*account no#
Withdraw cash without your card – *826*7*amount#
Transfer to other Union Bank accounts – *826*1*amount*account no#
How can I pay my electricity, cable TV bills & other bills?
- Login on the UnionMobile App
- Click on pay bills
- Scroll down to select bills category
- Select Discos for both prepaid and postpaid PHCN payments
- Input your meter no and amount
- Click continue
- Input your PIN and click submit
You can also make other payments:
- Dstv
- Gotv
- Startimes
- LCC
- Bet9ja
- Betking
- Nairabet
- Lionsbet
- Merrybet and lots more
How can I withdraw cash without my debit card?
Withdraw cash from the ATM without your debit card in 2 easy steps.
Step 1 – Generate the code with USSD or the Mobile App
USSD
- Dial *826*7*amount#
- Input your PIN and submit
- You will receive an SMS with the Pay code and a one time password
On the Mobile app
- After login, click on Cardless withdrawal
- Adjust the + sign to desired amount
- Input PIN and click on generate token
- You will receive an SMS with the Pay code and a one time password
Step 2 – Withdraw on the ATM
- Tap any key on the ATM to enter Cardless mode
- input pay code sent via SMS
- Input OTP sent via SMS
- Input amount and submit
- ATM dispenses the cash
How can I withdraw cash without my debit card?
- N10,000 per withdrawal
- Maximum withdrawal per day is N50,000